LAST UPDATED. 30 November 2019
Collection of your information
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use and includes:
- Personal data
Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public, and your data will be accessible to anyone who accesses the Application.
- Derivative data
The information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including liking, re-blogging, or replying to a post, as well as other interactions with the Application and other users via server log files.
- Financial data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. We collect and store only very limited, if any, financial information.
- Facebook permissions
The Application may, by default, access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to additional permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual authority. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
- Data from Social Networks
User information from social networking sites (such as Apple's Game Center, Facebook, Instagram, Pinterest, and/or Twitter), including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Application.
- Geo-location information
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile device access
We may request access or permission to certain features from your mobile device, including your mobile device's storage and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile device data
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
- Push notifications
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.
- Third-party data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Application permission to access this information.
- Data from competitions, giveaways, and surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Use of your information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Application to:
- Administer surveys and competitions.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Create and manage your account.
- Deliver targeted newsletters, and other information regarding crops, research and the Application to you.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Generate a personal profile about you to make future visits to the Application more personalised.
- Increase the efficiency and operation of the Application.
- Monitor and analyse usage and trends to improve your experience with the Application.
- Notify you of updates to the Application.
- Offer new products, services, mobile applications, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Request feedback and contact you about your use of the Application.
- Troubleshoot problems.
- Respond to product and customer service requests.
- Solicit feedback about the Application.
Disclosure of your information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By law or to protect rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
- Third-party service providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
- Interactions with other users
If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
- Online postings
When you post comments, contributions or other content to the Applications, your posts may be viewed by all users and may be publicly distributed outside the Application in perpetuity.
- Business partners
We may share your information with our business partners to offer you certain technological information, services, or promotions.
- Offer Wall
The Application may display a third-party hosted "offer wall." Such an offer wall allows third-party businesses to advertise events, items or information to users in return for acceptance and completion of an advertisement offer. Such an offer wall may appear in the Application and be displayed to you based on specific data, such as your geographic area or demographic information. When you click on an offer wall, you will leave the Application. A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and appropriately credit your account.
- Sale or bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
- Cookies and web beacons
- Website analytics
You should be aware that getting a new computer, installing a modern browser, upgrading an existing browser, or erasing or otherwise altering your browser's cookies files may also clear certain opt-out cookies, plug-ins, or settings.
Security of your information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
Policy for children
We do not knowingly solicit information from children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Controls for do-not-track features
Options regarding your information
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below.
How can you contact us about this policy?
P.O. Box / Posbus 1564
49 River Road, Woodmead Ext 1
T. +27 11 803 1894
T. +27 11 803 2579
F. +27 11 803 2287